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Return Policy

A) Return by mail:

Beauti-Creation provides you with"7-day return service". You can return your purchase for any reason within 7 days from the date of receipt. The return shipping cost must be paid by the buyer.

l Except for the items marked “No refund or special offer”, all items can only be replaced once.
If the returned item has exceeded the“7-day return service”, it will not be accepted.
Returned goods must be returned to the return address together with the order or receipt and date (screenshot/Hard Copy). (The freight for this journey is the responsibility of the buyer's sender)
The company's return shipping costs must be paid by the buyer

Returning address:

Room 612, 6/F, Century Center, 44-46 Hung To Road, Kwun Tong, Kowloon, Hong Kong

Office address:

Room 612, 6/F, Century Center, 44-46 Hung To Road, Kwun Tong, Kowloon, Hong Kong (Exit B2, Kwun Tong MTR Station)

Office hours:

Monday to Friday 10:00-12:30 and 14:00-18:00

Closed on Saturdays, Sundays and public holidays

B) Office way return:

If the buyer directly exchanges the goods at the return address, please call us during office hours or EMAIL two days before to confirm that Beauti-Creation can serve you.