Privacy Policy

what we collect

We may obtain personal data about you from various sources. We may collect this information when you pass through our store, or through your visit and/or use of our social media/social network pages (or their related stores or corresponding applications such as Facebook, Instagram). Our products are sold in different retail points or other types of physical stores. If you have a membership in our store, when you purchase goods in physical stores, [relevant records will also be collected by us. ] We may also use automated means or the use of cookies, web server logs and web beacons etc. Technology collects certain information about your device or usage.

The type of information you provide

The categories of personal information that the store collects your personal information may include the following categories: 1. Identification - (1) Individuals who identify individuals (such as member's name, address, telephone number, email, etc.);). 2. Personal characteristics category - personal description (such as gender, date of birth, size, etc.).

You may choose to provide us with personal data in a number of ways, such as when you register on our store, or when you make a purchase on our store, or through our social media (or its related stores or corresponding extensions). 

The types of personal data you may provide to us (if applicable) include:

Contact information (such as name, postal address, email address, mobile or other telephone number);

Age and date of birth;

Gender, preferred language;

Race, gender, preferred language;

Username and Password

Payment information (such as your payment card number, expiration date, shipping address and billing address);

Purchase history;

Product preferences and communication channel preferences;

Content you provide (such as photos, videos, comments, articles, survey responses and comments);

Information provided to us when you visit our social media pages

 

You voluntarily provide us with your personal data. If you do not provide your personal data, certain services and promotions may not be available.

Why we collect your personal data

The specific purpose of the store collecting personal information is to provide you with goods or services, including but not limited to: (1) consumer, customer management and services; (2) consumer protection; (3) online shopping and other electronic business services; (4) verify your personal identity (such as to protect you from fraud and other criminal acts); (5) resolve various types of disputes (including but not limited to consumer disputes, intellectual property disputes, etc.); (6) promote Safe transaction practices; (7) Notify you of business opportunities, products, services and updates; (8) Detect and protect you and the store from error, fraud or other criminal activity, and monitor compliance risks; (9) Enforce Terms and Conditions and return policy; and (10) other purposes for which your consent was obtained at the time of collection.

How we use personal data

We may use the information you provide for the following purposes:

- Send you promotional content or other communications;

- To provide you with requested information and services;

- To contact you to follow up or confirm your order, appointment, return or refund, and to send you other non-marketing communications related to the products and services we provide to you;

- To process your payments and/or transactions;

- Create and manage your account, including access to your purchase history;

- To respond to your inquiries;

- Tailor advertisements in our stores, social media stores and elsewhere to suit your interests and history;

- Communicate with you and administer your participation in special events, contests, sweepstakes, events (if any), surveys and other offers;

- Operate and communicate with you on our social networks or whatsapp etc.;

- To operate, evaluate and improve our business (including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, performing market research, data analysis and customer relationship management programs, and performing accounting , audit and other internal functions);

- To comply with applicable legal requirements, relevant industry standards and our policies;

- To avoid duplication and to ensure the accuracy of your information, please periodically clean up, link or merge our records internally or through our service providers.

We may also use this information in other ways, and we will provide specific notices when we collect it.

If you provide us with your personal data, we intend to use it for direct marketing purposes to offer or advertise the availability of our goods and/or services. However, we will confirm that you are not unwilling to accept such marketing messages when we send you marketing messages for the first time; if you are unwilling, you can express your wishes to us when you first receive marketing messages, or at any time It's time to refuse to accept any more marketing messages.

We may use the types of personal data set out in the "Information You Provided" section above for direct marketing purposes if you provide us with such information and expressly consent to such use.

Direct marketing communications may be sent to you through a variety of channels, including phone calls, postal mail, emails, text messages, mobile applications, web applications, social media stores and other means of communication. If you have given your consent, the personal data you provide in the form, or when you consent to the subscription above, will also be used by us for this marketing purpose. Our handling of any data transfer issues described in this paragraph will be consistent with that provided in this Privacy Policy.

If you do not want us to use your personal data for direct marketing, you may opt out of our direct marketing at any time by following the procedures set out in the "Your Rights and Choices" section below. We will stop using your personal data for direct marketing purposes if necessary.

We will declare in accordance with the Privacy Policy that the personal data you provide will only be used for direct marketing. Our direct marketing content may take several forms, including but not limited to marketing mailings, emails and newsletters, the details of which are set out in the subsections below.

How we use "cookies" and other similar tracking technologies

What are "Cookies"

A cookie is a small file stored in your computer, mobile phone or any other smart terminal device by the store server when you log in to the store or browse the store content, usually containing an identifier, store name and some digits and characters. When you visit the store again, the store can recognize your browser through cookies. Cookies may store user preferences and other information.

(2) How to use "Cookies"

When you use our store, we may collect the device model, operating system, device identification code and login IP address information of the personal data subject through cookies or similar technologies, and cache the browsing information and click information of the personal data subject so as to facilitate View the online environment of the profile subject. Cookies allow us to identify you when visiting the store, continuously optimize the user-friendliness of the store, and adapt the store to your needs. You can also change your browser settings so that your browser does not accept cookies on our store, but this may affect your use of certain store features.

On the stores we build, cookies and other similar technologies allow us to identify you as an existing user or member of us without having to re-login and authenticate on each page.

(3) How to manage "Cookies"

You can manage or remove certain categories of tracking technology based on your preferences. Many browsers have a "Do Not Track" feature that sends a "Do Not Track" request to the store.

In addition to the controls we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all cookies or only third-party cookies. Most internet browsers accept cookies by default, but this setting can be changed. For more information, see the Help menu in your Internet browser or your device's documentation.

When you browse the web without logging in, we will collect the cookies necessary for the browsing function in order to provide you with relevant services.

Please note that if you refuse to use or delete existing tracking technology, you will need to personally change your user settings each time you visit, we may not be able to provide you with a high-quality user experience, and some features may not function properly.

How we process and use, share, transfer and disclose personal data

(1) Processing and utilization

Certain features of the store may be provided by our third-party partners, who we may entrust (including technical service providers) to process some of your personal data. For example, when you use the automatic payment function, we may require a third-party payment company to process your credit card information in order to charge you relevant service fees according to your instructions; we will sign a non-disclosure agreement with the third-party service provider to manage The purpose of the data processing, the processing period and the responsibilities of both parties, and will require partners to process the data in accordance with our requirements and this Privacy Policy. If you do not agree with the partners to collect personal data required to provide related services, you or your customers may not be able to use related services.

(2) Share

We will not share personal data with any third party unless one or more of the following applies:

At your request, or with your prior express authorization or consent;

In connection with the performance of our obligations under laws and regulations;

Sharing with our third-party partners: We will only share personal data for legitimate, legitimate, necessary, specific and explicit purposes and only as necessary to provide relevant services to you or your customers. We do not share personal data that can identify you, unless otherwise required by law or regulation. Often, these third-party partners are also data controllers and will process personal data in their own accounts with your consent. Such partners may have their own separate privacy policies and user agreements.

(3) Transfer

In principle, we will not transfer control of personal data to any third party, with the following exceptions:

At the request of the personal data subject, or with your prior express authorization or consent;

In connection with the performance of our obligations under laws and regulations;

Transfers when the operating entity changes following an acquisition, merger, reorganization or bankruptcy.

Note: If a transfer is required for the above reasons, we will inform you of the purpose and type of information and the transferee (and if sensitive information is involved) prior to the transfer, and obtain your consent, unless otherwise required by law or regulation There are regulations. The assignee will continue to perform its personal data-related obligations under this Agreement. In the event of our bankruptcy or cessation of operations and there is no assignee, we will delete or anonymize your personal data.

(4) Public disclosure

In principle, we will not disclose your personal data to the public or undefined groups, but we may disclose your personal data in accordance with our agreement with you or applicable laws and regulations.

Your rights and choices

We provide you with certain choices regarding the personal data we collect from you, such as how we use this information and how we communicate with you. To update your preferences, request that we remove your information from our mailing list or submit a request, please contact us as described below.

Email opt-out announcement

You can tell us not to email you marketing communications at any time by double-clicking the unsubscribe link in the marketing email you receive from us or by contacting us as described in the "How to Contact Us" section below . You may also opt out of receiving marketing emails from us by sending an opt-out request to email: info@bci.con.hk.

SMS Exit Announcement

You can ask us not to send you newsletters by contacting us as follows.

Social Networking Application Exit Announcement

To remove or delete our social media applications from your social network account, please follow the instructions in the social network.

Withdraw consent

You can withdraw any consent you have previously provided to us or object to the processing of your personal data at any time on legitimate grounds. We will apply your preferences in the future. In some cases, withdrawing your consent to our use or disclosure of your personal data will mean that you cannot take advantage of some of our products or services.

View, update and modify profiles

We may retain and use your information as necessary to achieve the above-mentioned purposes. You have the right to request access to and receive detailed information about the personal data we maintain about you, to update and correct inaccuracies in your personal data, and to block or delete that information as appropriate. In some cases, the right to access personal data may be restricted by local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections. You may request to view, change or delete your personal data by sending an email to info@bci.com.hk.

How we protect personal data

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no system is perfectly secure and we cannot guarantee that information about you will remain secure under all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.

How we update this Privacy Policy

This Privacy Policy may be updated periodically without notice to reflect changes in our personal data practices. We will post a prominent notice on our store notifying you of any material changes to our Privacy Policy, noting at the top of the policy when it was last updated.

How to contact us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information about you or your preferences, please contact us at info@bci.com.hk.

[Last update date: 2022. 10.12]